If you don’t want to risk damaging your belongings by loading them into a truck yourself, hiring a moving company is a smart option. But how do you find one that will do a good job for an affordable price? Fortunately, you can narrow down your options by asking the right questions. You can also use online reviews and recommendations to help you choose the best mover for your needs. Before you start shopping around, have an idea of how much you can afford to spend on your move. This will help you compare quotes from various companies and avoid any surprises down the road.
Ask about the moving company’s insurance coverage. Make sure that your belongings are insured for the value they have and that any extra services you’ve requested are covered as well. You can also check the company’s licensing credentials by looking up its U.S. Department of Transportation (DOT) number for interstate moves and state-specific licenses for local moves. You should also ask about the types of payment accepted, as some companies only accept credit cards or require that you pay upfront before they start packing up your boxes.
Check whether the moving company employs its own employees or hires day-laborers. Companies that employ their own employees have higher standards for their workers and are more likely to treat your belongings with care. In addition, they are more likely to have formal training processes in place. If you opt for a full-service moving company, they will not only pack and transport your items, but they’ll also unpack them at your new home. They can even dispose of packing materials and assemble some furniture for you.
Get on-site pricing estimates from moving companies before signing a contract. The cost of your move will depend on the volume and weight of your belongings, so you’ll need to provide an accurate inventory list before getting an estimate. Some companies offer binding estimates that guarantee not to charge you more than the amount outlined in the estimate, while others can give nonbinding estimates. Be wary of companies that only provide generalized pricing over the phone; they may be padding their prices with hidden charges.
When shopping for a moving company, look for those that have a history of positive customer feedback. Check with friends and family members to see if they’ve used any moving companies in the past, or check online reviews and Better Business Bureau ratings. You can also search online with caution, as some companies may be attempting to scam people by hiding their true identities with fake website addresses and billing information.
Once you’ve found a few moving companies to consider, request references from each and call them. A reputable company should have no problem providing you with the contact information for at least three recent customers who can discuss their moving experience with you. Ask if the customers were satisfied with the services provided and if they would recommend the company to other potential clients.